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  5. U.S. Citizenship and Immigration Services (USCIS)

U.S. Citizenship and Immigration Services (USCIS)

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The CIS Ombudsman's Listening Session: USCIS API

Publication page for readout for listening session on developing a USCIS API.

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Lockbox Contact Tip Sheet

The CIS Ombudsman has worked with USCIS on the following tip sheet on when and how to contact a USCIS Lockbox.

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Case Assistance Alerts

List of current and expired case assistance alerts that may affect your if you want to request case assistance from the CIS Ombudsman.

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CIS Ombudsman's Recommendations to USCIS 2022

CIS Ombudsman's Recommendations to U.S. Citizenship and Immigration Services 2022.

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Follow Up Q&A from myUSCIS for Applicants

Follow Up Questions and Answers from the CIS Ombudsman's Webinar: Overview of myUSCIS for Applicants.

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The CIS Ombudsman's Listening Session: DHS Form 7001

On February 7, 2022, the Office of the CIS Ombudsman hosted a listening session, provided an overview of the form revisions, and gathered feedback.

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Lockbox Tip Sheet

The CIS Ombudsman has worked with USCIS on the following tip sheet on how best to use the USCIS Lockbox. Please see the attached document for more information on best practices.

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T Visa Law Enforcement Resource Guide

The T Visa was designed with the dual purpose of stabilizing trafficking victims and promoting cooperation between law enforcement and trafficking victims. This T Visa Law Enforcement Resource Guide is intended for Federal, State, Local, Tribal and Territorial Law Enforcement, Prosecutors, Judges and other Government Agencies.

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Contact Center Tip Sheet

This is a tip sheet on how to best use the USCIS Contact Center.

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The CIS Ombudsman's Listening Session: Get to Know OIDO

October 14, 2021, the Office of the CIS Ombudsman hosted a listening session about DHS’s new Office of the Immigration Detention Ombudsman (OIDO).