OIDO Case Intake Form (DHS Form 405)
Resources to help you navigate submitting a case to the Office of the Immigration Detention Ombudsman (OIDO).
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Office of the Immigration Detention Ombudsman (OIDO)
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Requesting Assistance from OIDO
To receive assistance regarding an incident that occurred while in immigration detention, please submit the OIDO Case Intake Form (DHS Form 405). OIDO will examine the case and, upon verification, seek to resolve the matter or provide redress as appropriate.
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Office of the Immigration Detention Ombudsman Organizational Chart
Office of the Immigration Detention Ombudsman Organizational Chart
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Ombudsman Offices
An ombudsman analyzes, reports on, and raises complaints, concerns, and recommendations to the appropriate agency for resolution. This work is done with a commitment to neutrality, independence, and confidentiality. The ombudsman offices are separate and distinct from the agencies they oversee.
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OIDO Inspection Reports
Pursuant to its statutory responsibilities, the DHS Office of the Immigration Detention Ombudsman conducts announced and unannounced inspections of detention facilities.
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Follow Up Questions and Answers from the OIDO Session
Follow Up Questions and Answers from the Office of the Immigration Detention Ombudsman (OIDO) Listening Session.
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The CIS Ombudsman's Listening Session: Get to Know OIDO
October 14, 2021, the Office of the CIS Ombudsman hosted a listening session about DHS’s new Office of the Immigration Detention Ombudsman (OIDO).
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Privacy Documents for OIDO
Privacy Documents for Office of the Immigration Detention Ombudsman (OIDO)
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DHS/OIDO/PIA-001 Immigration Detention Case Management System
The U.S. Department of Homeland Security’s (DHS) Office of the Immigration Detention Ombudsman (OIDO or Office) is an independent office responsible for objectively and impartially reviewing cases submitted by, or on behalf of, individuals affected by potential misconduct, excessive force, violations of rights of individual detainees, or violations of law, standards of professional conduct, contract terms, policy related to immigration detention, or detention standards that occurred while in immigration detention by DHS officers, or other contracted, subcontracted, or cooperating entity personnel. Thereafter OIDO seeks to resolve the matter or provide redress as appropriate.
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OIDO Annual Reports to Congress
By statute, the Office of the Immigration Detention Ombudsman shall prepare a report to Congress each year to report on its activities, findings, and recommendations.