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CX Initiatives at DHS

Interested in what CX initiatives are happening within the CXD and across DHS? Come learn what teams are doing and how you can get involved with learning or advancing your CX skillsets.

  • Burden Reduction at DHS

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    Learn how the Paperwork Reduction Act benefits customers and research, and how DHS Burden Reduction Initiative is reducing burdens for both employees and the public.

    Learn more about Burden Reduction

  • CX Maturity

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    Learn how you and your team can understand your CX maturity and build new skills.

    Explore CX Maturity
Last Updated: 03/20/2025
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